Course & booking policies.
The terms below cover cancellation, minimum enrolment, refunds, deposits, VAT, and travel across open-enrolment courses, school workshops, and private consultancy. Specific fees are shown on each service’s booking page before payment.
Scheduled courses & cohorts
Open-enrolment courses run on published dates once enough seats are confirmed.
- A course proceeds once its published minimum number of paid participants is reached.
- If the minimum enrolment is not met, participants may transfer to a new date or receive a refund under the published terms.
- Cancellation and refund windows are set out in the booking terms shown before payment.
On-site & school bookings
A booked workshop date is reserved for you and prevents other work being accepted for that slot.
- School workshops require a non-refundable booking deposit to hold the date.
- Rescheduling, cancellation, travel, and equipment terms are set out in the booking conditions before payment.
- Remaining fees are invoiced under the conditions agreed at the time of booking.
One-to-one & bespoke consultancy
Consultancy is billed for the time the work actually takes, not only the live meeting.
- Billable time includes preparation, document review, research, the live meeting, and agreed written follow-up.
- Urgent delivery within 48 hours may carry a priority supplement.
- Travel and accommodation are not included in on-site rates and are quoted separately.
Applies to all services
The following terms apply across courses, workshops, and consultancy.
- Prices exclude VAT where applicable.
- Travel, accommodation, equipment rental, and specialist materials are quoted separately.
- All sessions are independent professional learning and do not constitute official IB programme-authorisation training.
- Current candidate work is not marked, pre-scored, or edited as part of any service.
These policies summarise the standard booking terms. The full conditions for a given course, workshop, or consultancy engagement are presented before payment and take precedence where they differ.