Booking terms

Course & booking policies.

The terms below cover cancellation, minimum enrolment, refunds, deposits, VAT, and travel across open-enrolment courses, school workshops, and private consultancy. Specific fees are shown on each service’s booking page before payment.

OPEN-ENROLMENT COURSES

Scheduled courses & cohorts

Open-enrolment courses run on published dates once enough seats are confirmed.

  • A course proceeds once its published minimum number of paid participants is reached.
  • If the minimum enrolment is not met, participants may transfer to a new date or receive a refund under the published terms.
  • Cancellation and refund windows are set out in the booking terms shown before payment.
SCHOOL WORKSHOPS

On-site & school bookings

A booked workshop date is reserved for you and prevents other work being accepted for that slot.

  • School workshops require a non-refundable booking deposit to hold the date.
  • Rescheduling, cancellation, travel, and equipment terms are set out in the booking conditions before payment.
  • Remaining fees are invoiced under the conditions agreed at the time of booking.
PRIVATE CONSULTANCY

One-to-one & bespoke consultancy

Consultancy is billed for the time the work actually takes, not only the live meeting.

  • Billable time includes preparation, document review, research, the live meeting, and agreed written follow-up.
  • Urgent delivery within 48 hours may carry a priority supplement.
  • Travel and accommodation are not included in on-site rates and are quoted separately.
GENERAL TERMS

Applies to all services

The following terms apply across courses, workshops, and consultancy.

  • Prices exclude VAT where applicable.
  • Travel, accommodation, equipment rental, and specialist materials are quoted separately.
  • All sessions are independent professional learning and do not constitute official IB programme-authorisation training.
  • Current candidate work is not marked, pre-scored, or edited as part of any service.

These policies summarise the standard booking terms. The full conditions for a given course, workshop, or consultancy engagement are presented before payment and take precedence where they differ.